To our loyal customers
As our showrooms are still closed, we have adjusted our service offer so that you can move forward with your projects as much as possible.
Here are some details according to the type of services, effective from January 11, 2021:
Our showrooms located in St-Isidore and Longueuil are closed until further notice. However, certain services are offered in store by appointment only.
Please contact us by phone or online for more details.
Hours of operation
Our business hours are from Monday to Friday, from 9am to 5pm.
We currently offer a remote consultation service, by telephone or videoconference. Do not hesitate to make an appointment with one of our consultants, through our Facebook page or via the website chat. To schedule a pick-up or schedule a delivery, please contact us at 514 875-1954.
Our experts and designers are there to support you and select products tailored to your needs. If you wish, they can even create a set of personalized samples and place them in your name for pick-up at our warehouses.
The contactless delivery service is maintained. The material will be deposited at the first clear interior access of the building.
Pick-ups of merchandise
Pick-ups are permitted for both residential and commercial projects. It will be done directly at the warehouse, by appointment, Monday to Friday, from 9:00 am to 5:00 pm.
Return of merchandise
From January 11 to February 8, 2021, returns of products in inventory should ideally be deferred.
In the event that the 30-day period has expired, an extension of 30 additional days to the standard period may be granted.
Please know that we are more than enthusiastic about the idea of finding you in a better situation than the one we are currently experiencing. We continue to diligently monitor the situation and the government's recommendations and will advise you of any changes.
Rest assured that we stand together in this exceptional situation.